Shipping Policy

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    Shipping Policy

    Shipping Policy

    At Areca Tea, we strive to provide our customers with a seamless shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders:

    1. Order Processing Time:

    • Upon receiving your order, we aim to process it within 1-2 business days, excluding weekends and public holidays.
    • Orders placed after 12:00 PM IST may be processed on the following business day.

    2. Shipping Methods:

    • We offer standard shipping services for all orders within India.
    • Shipping charges are calculated based on the weight of the items in your order and the delivery location.
    • Expedited shipping options may be available for select products, with additional charges applicable.

    3. Estimated Delivery Time:

    • The estimated delivery time for standard shipping within India is typically 3-7 business days from the date of dispatch.
    • Please note that delivery times may vary depending on factors such as the delivery location, courier service availability, and unforeseen circumstances.

    4. Order Tracking:

    • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
    • You can track the status of your order by entering the tracking number on our website or the courier company’s website.

    5. Delivery Attempts:

    • Our courier partners will make multiple attempts to deliver your order to the provided shipping address.
    • If no one is available to receive the package after multiple attempts, the courier company may leave a notification card with instructions for re-delivery or self-pickup from the nearest courier office.

    6. Shipping Restrictions:

    • We currently ship orders only within India.
    • Certain products may be subject to shipping restrictions due to legal regulations or courier service limitations.

    7. Shipping Updates:

    • We strive to keep you informed about the status of your order at every stage of the shipping process.
    • If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer support team for assistance.

    8. Shipping Charges:

    • Shipping charges are calculated based on the total weight of your order and the delivery location.
    • Free shipping may be available for orders that meet specified criteria, as mentioned on our website or during promotional offers.

    9. Shipping Address:

    • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
    • We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.

    10. International Shipping:

    • At present, we do not offer international shipping services. We only ship orders within India.

    For any further queries or assistance regarding our shipping policy, please feel free to contact us at greenremedies06@gmail.com or 91 6361008174 /91-80-26726337

    We are here to help you with any questions or concerns you may have.

    Thank you for choosing Areca Tea. We appreciate your trust in our products and services.

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