Shipping Policy

Shipping Policy

At Areca Tea, we strive to provide our customers with a seamless shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders:

1. Order Processing Time:

• Upon receiving your order, we aim to process it within 1-2 business days, excluding weekends and public holidays.
• Orders placed after 12:00 PM IST may be processed on the following business day.

2. Shipping Methods:

• We offer standard shipping services for all orders within India.
• Shipping charges are calculated based on the weight of the items in your order and the delivery location.
• Expedited shipping options may be available for select products, with additional charges applicable.

3. Estimated Delivery Time:

• The estimated delivery time for standard shipping within India is typically 3-7 business days from the date of dispatch.
• Please note that delivery times may vary depending on factors such as the delivery location, courier service availability, and unforeseen circumstances.

4. Order Tracking:

• Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
• You can track the status of your order by entering the tracking number on our website or the courier company’s website.

5. Delivery Attempts:

• Our courier partners will make multiple attempts to deliver your order to the provided shipping address.
• If no one is available to receive the package after multiple attempts, the courier company may leave a notification card with instructions for re-delivery or self-pickup from the nearest courier office.

6. Shipping Restrictions:

• We currently ship orders only within India.
• Certain products may be subject to shipping restrictions due to legal regulations or courier service limitations.

7. Shipping Updates:

• We strive to keep you informed about the status of your order at every stage of the shipping process.
• If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer support team for assistance.

8. Shipping Charges:

• Shipping charges are calculated based on the total weight of your order and the delivery location.
• Free shipping may be available for orders that meet specified criteria, as mentioned on our website or during promotional offers.

9. Shipping Address:

• Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.
• We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.

10. International Shipping:

• At present, we do not offer international shipping services. We only ship orders within India.

For any further queries or assistance regarding our shipping policy, please feel free to contact us at greenremedies06@gmail.com or 91 6361008174 /91-80-26726337

We are here to help you with any questions or concerns you may have.

Thank you for choosing Areca Tea. We appreciate your trust in our products and services.